Best Auto Repair, Auburn Hills

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  • AUTO VALUE
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PRIVACY POLICY

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 9:00AM - 1:00PM
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how Al Dean's Auto Repair uses and protects any information that you give Al Dean's Auto Repair when you use this website. Al Dean's Auto Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Al Dean's Auto Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 6/27/2018. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What People Say About Us

  • reviewicon
    , 08/26/2021

    This is my second experience with Al Dean's and am very satisfied with the service and customer experience. Would recommend them to anyone.

  • reviewicon
    , 07/20/2021

    Last year we had to leave our son's vehicle in Michigan. In early July 2021 we were finally able to return to get the car. Since it had sat for months and not driven we had to find a local mechanic to thoroughly assess the car. Mr. Chuck and the technicians provided an excellent job. I was provided a frequent report of the car needs and cost for the three days of service. I was truly blessed to locate this auto mechanic service being far from my home and cannot thank them enough for the fair and quality service received. Also, Mr. Chuck even phoned to check on the vehicle and to find out if we returned home safely.

  • reviewiconTrust & Assurance
    , 09/17/2020

    Even though I live much closer to many other auto repairs shops, I have taken my car to Chuck at Al Dean's a few times now because he is helpful, friendly and stands by his quote after diagnosing the problem. My brother is a former auto mechanic and lives near the shop and has always relied on Chuck and his employees, who my brother says are honest and knowledgeable, which are both what I need after many other shops taking advantage of my ignorance of cars and their needs. I will go back to this shop again with trust and assurance.

  • reviewiconTrust & Assurance

    My Chevy Silverado brake line rusted out on Sat. just after 1 pm. I called the shop and did not leave a message because they close at that time. The owner still returned my call around 3 pm. I told him my issues and he said he could work on it Monday. They replaced my brake lines for the price he quoted, even though an extra part was needed. They also threw in a tire rotation and a cash discount. The owner is nice man to talk with and deliverers what he promises. This is not the first time I used them for repairs, because they do what they say for an honest price, with a smile. I will be back the next time I need repairs.

  • reviewicon

    I can't say enough great words about this experience from start to finish!! This garage is absolutely wonderful - caring, affordable and speedy. The epitome of customer service! Well done Al Dean's, you have an A++ approval from me!! Thank you for your great vibes, a great start to this beautiful day!!

  • reviewicon

    These guys are great. I've had more than a few repairs done here, and never had any problems with the cost or the service. In most cases I already had the replacement part, and the labor charge was very reasonable for the level of quality from the mechanic. After a few visits, the boss recognizes me and still waves anytime I see him out front. This is a shop that I refer everyone in town to. Even if you're in southern Rochester or east side Pontiac, it's worth the trip to have the job done right.

Call us for service: 248-852-3095

ASE (Automotive Service Excellence)
Auto Value - CSC
  • Car Care Aware