Best Auto Repair, Auburn Hills

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Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 9:00AM - 1:00PM
  • Sun Closed

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Al Dean's Auto Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Al Dean's Auto Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

What People Say About Us

  • , 01/06/2023

    Excellent customer service and top level mechanical services from the first phone call to picking up the car, they also went over and above to get the car completed and back to us quickly, highly recommended, we will be going back.

  • , 08/26/2021

    This is my second experience with Al Dean's and am very satisfied with the service and customer experience. Would recommend them to anyone.

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    , 07/20/2021

    Last year we had to leave our son's vehicle in Michigan. In early July 2021 we were finally able to return to get the car. Since it had sat for months and not driven we had to find a local mechanic to thoroughly assess the car. Mr. Chuck and the technicians provided an excellent job. I was provided a frequent report of the car needs and cost for the three days of service. I was truly blessed to locate this auto mechanic service being far from my home and cannot thank them enough for the fair and quality service received. Also, Mr. Chuck even phoned to check on the vehicle and to find out if we returned home safely.

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    , 09/17/2020

    Even though I live much closer to many other auto repairs shops, I have taken my car to Chuck at Al Dean's a few times now because he is helpful, friendly and stands by his quote after diagnosing the problem. My brother is a former auto mechanic and lives near the shop and has always relied on Chuck and his employees, who my brother says are honest and knowledgeable, which are both what I need after many other shops taking advantage of my ignorance of cars and their needs. I will go back to this shop again with trust and assurance.

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    My Chevy Silverado brake line rusted out on Sat. just after 1 pm. I called the shop and did not leave a message because they close at that time. The owner still returned my call around 3 pm. I told him my issues and he said he could work on it Monday. They replaced my brake lines for the price he quoted, even though an extra part was needed. They also threw in a tire rotation and a cash discount. The owner is nice man to talk with and deliverers what he promises. This is not the first time I used them for repairs, because they do what they say for an honest price, with a smile. I will be back the next time I need repairs.

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    I can't say enough great words about this experience from start to finish!! This garage is absolutely wonderful - caring, affordable and speedy. The epitome of customer service! Well done Al Dean's, you have an A++ approval from me!! Thank you for your great vibes, a great start to this beautiful day!!

Call us for service: 248-852-3095

ASE (Automotive Service Excellence)
  • Car Care Aware