- Mon 8:00AM - 6:00PM
- Fri 8:00AM - 6:00PM
- Tue 8:00AM - 6:00PM
- Sat 9:00AM - 1:00PM
- Wed 8:00AM - 6:00PM
- Sun Closed
- Thu 8:00AM - 6:00PM
CUSTOMER SERVICE
At Al Dean's Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Al Dean's Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Al Dean's Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Al Dean's Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Al Dean's Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1996, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 248-852-3095 or email us.
Discover More About Appointments and Repair Services At Al Dean's Auto Repair in Auburn Hills
Appointment Request
Miscellaneous Auto Services
Auto Repair Near Bloomfield
What People Say About Us
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Simon C Bennett, 01/06/2023
AC Repair, near Rochester Hills, MI
Excellent customer service and top level mechanical services from the first phone call to picking up the car, they also went over and above to get the car completed and back to us quickly, highly recommended, we will be going back. -
Chuck, 08/26/2021AC Repair, near Rochester Hills, MIThis is my second experience with Al Dean's and am very satisfied with the service and customer experience. Would recommend them to anyone.
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Elizabeth S. , 07/20/2021Last year we had to leave our son's vehicle in Michigan. In early July 2021 we were finally able to return to get the car. Since it had sat for months and not driven we had to find a local mechanic to thoroughly assess the car. Mr. Chuck and the technicians provided an excellent job. I was provided a frequent report of the car needs and cost for the three days of service. I was truly blessed to locate this auto mechanic service being far from my home and cannot thank them enough for the fair and quality service received. Also, Mr. Chuck even phoned to check on the vehicle and to find out if we returned home safely.
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Patti Z, 09/17/2020Even though I live much closer to many other auto repairs shops, I have taken my car to Chuck at Al Dean's a few times now because he is helpful, friendly and stands by his quote after diagnosing the problem. My brother is a former auto mechanic and lives near the shop and has always relied on Chuck and his employees, who my brother says are honest and knowledgeable, which are both what I need after many other shops taking advantage of my ignorance of cars and their needs. I will go back to this shop again with trust and assurance.
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Jerry M.My Chevy Silverado brake line rusted out on Sat. just after 1 pm. I called the shop and did not leave a message because they close at that time. The owner still returned my call around 3 pm. I told him my issues and he said he could work on it Monday. They replaced my brake lines for the price he quoted, even though an extra part was needed. They also threw in a tire rotation and a cash discount. The owner is nice man to talk with and deliverers what he promises. This is not the first time I used them for repairs, because they do what they say for an honest price, with a smile. I will be back the next time I need repairs.
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Torri B.I can't say enough great words about this experience from start to finish!! This garage is absolutely wonderful - caring, affordable and speedy. The epitome of customer service! Well done Al Dean's, you have an A++ approval from me!! Thank you for your great vibes, a great start to this beautiful day!!
Call us for service: 248-852-3095
