Best Auto Repair, Auburn Hills

CONTACT US
  • AUTO VALUE
Google+FacebookYelp - Transparent

Your Vehicle's Warranty Explained In New Car Care Council Video

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 9:00AM - 1:00PM
  • Sun Closed

Your Vehicle's Warranty Explained In New Car Care Council Video



A new video produced by the Car Care Council in conjunction with AutoNetTV Media (ANTV) focuses on consumers' rights to have their vehicles serviced at any automotive service and repair business they choose without affecting the warranty.



"It's a common misconception that only car dealers can perform the routine maintenance and repairs on a newer vehicle that is under warranty," said Rich White, executive director, Car Care Council. "This new video outlines the truth about vehicle warranties and assures consumers that they can have routine repairs performed by their local independent repair shop or do the work themselves without affecting the warranty."



The video explains that it is the law that independent repair shops can provide the services to maintain new car warranties and that consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was performed by a non-dealer.



Click here for more information from the FTC about auto warranties and routine maintenance.



For more information or to sign up for AutoNetTV Media, visit AutoNet TV.



Source: Car Care Council



What People Say About Us

  • reviewicon
    , 08/26/2021

    This is my second experience with Al Dean's and am very satisfied with the service and customer experience. Would recommend them to anyone.

  • reviewicon
    , 07/20/2021

    Last year we had to leave our son's vehicle in Michigan. In early July 2021 we were finally able to return to get the car. Since it had sat for months and not driven we had to find a local mechanic to thoroughly assess the car. Mr. Chuck and the technicians provided an excellent job. I was provided a frequent report of the car needs and cost for the three days of service. I was truly blessed to locate this auto mechanic service being far from my home and cannot thank them enough for the fair and quality service received. Also, Mr. Chuck even phoned to check on the vehicle and to find out if we returned home safely.

  • reviewiconTrust & Assurance
    , 09/17/2020

    Even though I live much closer to many other auto repairs shops, I have taken my car to Chuck at Al Dean's a few times now because he is helpful, friendly and stands by his quote after diagnosing the problem. My brother is a former auto mechanic and lives near the shop and has always relied on Chuck and his employees, who my brother says are honest and knowledgeable, which are both what I need after many other shops taking advantage of my ignorance of cars and their needs. I will go back to this shop again with trust and assurance.

  • reviewiconTrust & Assurance

    My Chevy Silverado brake line rusted out on Sat. just after 1 pm. I called the shop and did not leave a message because they close at that time. The owner still returned my call around 3 pm. I told him my issues and he said he could work on it Monday. They replaced my brake lines for the price he quoted, even though an extra part was needed. They also threw in a tire rotation and a cash discount. The owner is nice man to talk with and deliverers what he promises. This is not the first time I used them for repairs, because they do what they say for an honest price, with a smile. I will be back the next time I need repairs.

  • reviewicon

    I can't say enough great words about this experience from start to finish!! This garage is absolutely wonderful - caring, affordable and speedy. The epitome of customer service! Well done Al Dean's, you have an A++ approval from me!! Thank you for your great vibes, a great start to this beautiful day!!

  • reviewicon

    These guys are great. I've had more than a few repairs done here, and never had any problems with the cost or the service. In most cases I already had the replacement part, and the labor charge was very reasonable for the level of quality from the mechanic. After a few visits, the boss recognizes me and still waves anytime I see him out front. This is a shop that I refer everyone in town to. Even if you're in southern Rochester or east side Pontiac, it's worth the trip to have the job done right.

Call us for service: 248-852-3095

ASE (Automotive Service Excellence)
Auto Value - CSC
  • Car Care Aware